Terms of service

Effective Date: 10 November 2025
Website: www.purethorn.com
Brand: Pure Thorn
Operated by: BizcomBharat Marketing Private Limited

1. Introduction

Welcome to Pure Thorn, a brand owned and operated by BizcomBharat Marketing Private Limited (“Company”, “we”, “our”, “us”).

By accessing or using our website www.purethorn.com (“Site”) and purchasing our products, you agree to comply with and be bound by these Terms of Service (“Terms”).

If you do not agree with these Terms, please do not use our website or services.

2. Use of the Website

You agree to:

  • Use this website only for lawful purposes.

  • Not misuse, hack, or attempt to gain unauthorized access to our systems.

  • Provide accurate, current, and complete information while placing an order.

  • Be responsible for maintaining the confidentiality of your account details and passwords.

We reserve the right to refuse service, terminate accounts, or cancel orders if we believe that a user has violated these Terms.

3. Product Information

We strive to display accurate product information, including descriptions, pricing, and availability.
However, errors may occasionally occur. In such cases, we reserve the right to correct errors and update product information without prior notice.

Images shown on the website are for representation purposes only. The actual product may vary slightly due to natural ingredient variations, packaging updates, or lighting differences.

4. Pricing and Payment

All prices listed on www.purethorn.com are in Indian Rupees (INR) and include applicable taxes unless stated otherwise.

We accept payments via:

  • UPI, Credit/Debit Cards, Net Banking, and Wallets (for prepaid orders)

  • Cash on Delivery (COD) — wherever available

In case of payment failure, the order will not be processed.
For COD orders, please ensure accurate address and contact details to avoid delivery issues.

5. Order Acceptance and Fulfilment

Once an order is placed, you will receive an email/SMS confirmation.
Your order is considered accepted only after it has been processed and dispatched from our warehouse.

We reserve the right to cancel or refuse any order under certain circumstances, such as:

  • Product unavailability

  • Incorrect pricing or payment errors

  • Suspicious or fraudulent transactions

If an order is cancelled after payment, your amount will be refunded in accordance with our Cancellation, Return & Refund Policy.

6. Shipping & Delivery

We ship orders through trusted courier partners across India.
Delivery timelines may vary depending on your location and product availability.

Estimated delivery times are 3–10 business days from dispatch.
However, delays may occur due to factors beyond our control, such as courier delays, natural disasters, or political disturbances.

For more details, please refer to our Shipping Policy (if applicable).

7. Cancellations, Returns & Refunds

Please refer to our detailed Cancellation, Return & Refund Policy, available on our website.
By purchasing from Pure Thorn, you agree to the terms and timelines mentioned in that policy.

8. Intellectual Property

All content on this website, including but not limited to text, images, graphics, logos, videos, and product designs, is the exclusive property of BizcomBharat Marketing Pvt. Ltd. and its licensors.

You may not copy, reproduce, distribute, or create derivative works from our content without prior written permission.

The brand name “Pure Thorn”, its logo, and associated marks are trademarks owned by BizcomBharat Pvt. Ltd.

9. Limitation of Liability

To the fullest extent permitted by law, BizcomBharat Marketing Pvt. Ltd. (operating as Pure Thorn) shall not be liable for any:

  • Indirect, incidental, or consequential damages

  • Loss of profits or data

  • Product misuse or allergic reactions (our products are made from natural ingredients and should be used as directed)

You agree that your sole remedy in case of dissatisfaction is to discontinue using the website or request a refund as per our policy.

10. Third-Party Links

Our website may contain links to third-party websites.
We are not responsible for the content, policies, or practices of such sites.
Accessing them is at your own risk.

11. Privacy and Data Protection

Your privacy is important to us.
All personal information collected through our website is governed by our Privacy Policy, which is available on our website.

By using our website, you consent to our collection and use of information as described in that policy.

12. Governing Law & Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of India.
In case of any disputes, the courts of Raipur, Chhattisgarh shall have exclusive jurisdiction.

13. Changes to These Terms

We reserve the right to modify or update these Terms at any time without prior notice.
Any changes will be posted on this page, and the revised version will take effect immediately upon posting.

14. Contact Information

For any questions or concerns regarding these Terms, please contact us at:

📧 purethornbcb@gmail.com
📞 +91-7987099071 (Monday to Saturday, 10 AM – 6 PM)
🌐 www.purethorn.com

Pure Thorn is a brand owned and operated by BizcomBharat Marketing Private Limited.
We are committed to maintaining transparency, trust, and a seamless experience for every customer.